Frequently Asked Questions
Got a question? We're here to answer! If you can't find the answer to your question below, feel free to Contact Us.
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ID4Motion ships products Worldwide with UPS to Asia, Africa, North America, South America, Europe, and Australia.
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The production time is +/- 2 days. When we ship with UPS it’s around 4 days to 2 weeks to get to its destination, depending on the place in the world.
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You will receive a track and track link into your mailbox when your order is shipped.
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Shipping costs are €15 euro in Europa and €45 euro worldwide. Excluding taxes and import duties.
Shipping and Delivery
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You can place an order via any of the following 3 methods like the Webshop: ID4Motion is pleased to offer fast and secure online ordering. Simply search for your product, choose the desired configuration if necessary, and click add to cart. But you can also Email: sales@id4motion.com Phone: +31 (0)546 66 04 12 (8:00am - 5:00pm GMT + 1).
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Please contact ID4Motion with your order number “ID4M#….” to get an update about your order status.
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Please contact ID4Motion to discuss the possibilities. Custom orders are not eligible for cancellation.
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You can pay for your order by Visa, Mastercard, American Express, Maestro, iDEAL, Bancontact, Paypal, Apple Pay, and Google pay.
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If you are a company it is possible to get a VAT exemption, please message us at sales@id4motion.com with you VAT-number and account details.
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The car's vehicle identification number (VIN) comprises 17 characters (digits and capital letters) that act as a unique identifier for the vehicle. A VIN displays the car's unique features, specifications, and manufacturer.
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Your VIN will be implemented into your ID4Motion cluster in a way your cluster will recognize your vehicle.
Orders
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Read the Return and Refund Policy to find more information about our return policy.
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When you order an ID4Motion cluster, you will have a 2-year warranty on production errors.
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If you want to return your ID4Motion order, please contact us first at: Technicalsupport@ID4Motion.com When shipping your order, please include the email, order number, and the original packaging to Twentepoort Oost 1A 7609RG Almelo, the Netherlands.
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You will receive your refund from the original payment platform in 14 days of receiving the parcel.
Warranty and Returns
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You can install an ID4Motion Digital Cluster in the following vehicle models:
• BMW 1 Series E81, E82, E87, E88 (2005 – 2012)
• BMW 3 Series E90, E91, E92, E93 (2006 – 2012)
• BMW 5 Series E60, E61 (2003 – 2011)
• BMW 6 Series E62, E64 (2004 – 2011)
• BMW X5 E70 (2007 – 2015)
• BMW X6 E71 (2006 – 2015)
• BMW Z4 E89 (2009 – 2015)
• Honda S2000 AP1 (1999 – 2003)
• Honda S2000 AP1 (2004 – 2009)
• Honda S2000 AP2 (2004 – 2009)
• Honda S2000 AP2CR (2008 – 2009) -
Our digital dash is easy to install with a bit of technical know-how. For more information and video’s, we would like to refer you to our Instructions page.
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The ID4Motion Digital Clusters are only available in English (US).
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No, replacing the cluster will not change the mileage of the car’s odometer.
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Yes, you can change the settings in your gauges cluster for imperial to metric and back.
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Yes, it’s possible to purchase a software update afterward. You will receive an email with a USB update that you can plug into your digital gauge cluster.